Tell the dev team
Tell the dev team is the built-in way to report a bug, request a feature, or send a note without leaving Roadmap Flow.
What it does
The feedback dialog lets you choose the kind of note, write the message, leave an optional email for a reply, and attach one optional screenshot.
You can also include basic app info: app version, plan, screen size, platform, and an anonymous account reference. Roadmap content is not sent.
If your network blocks the feedback endpoint, Roadmap Flow offers a prefilled email draft so the note can still reach support. It is not glamorous, but it is better than watching a spinner pretend everything is fine.
When to use it
- A flow is broken, confusing, or harder than it should be.
- You have a concrete feature request.
- You need to contact the dev team about billing, activation, or a support question.
- A screenshot would explain the problem faster than a paragraph.
When not to use it
- For roadmap content you do not want to share. Keep the message focused on the issue, not the strategy.
- For urgent company support channels that your organization already requires you to use.
3-minute flow
- Click Feedback on the canvas or Send feedback in Account.
- Pick Report a bug, Request a feature, or Contact the dev team.
- Write the note.
- Add your email if you want a reply.
- Attach a screenshot only if it helps and you are comfortable sharing it.
- Leave Include basic app info on unless you have a reason not to.
- Send the note, or use the email fallback if your network blocks the endpoint.
Best use cases
- UI bugs where a screenshot makes the problem obvious.
- Feature requests tied to a real workflow.
- Billing or activation questions where a reply would help.
Common mistakes
- Sending sensitive roadmap details in the message. The app does not send roadmap content automatically, but anything you type or attach is sent.
- Forgetting the email field when you want a reply.
- Assuming a failed network send means the note is lost. Use the email fallback.
Related guide pages
Availability
Free. Feedback is available from the canvas and Account tab.